Use of Robotics and Artificial Intelligence for Enhancing Library Services

Abstract

The way libraries function and provide services to their customers is being revolutionized by the incorporation of Robotic Technologies and Artificial Intelligence (AI). The employment of these cutting-edge technologies in cataloguing, information retrieval, user support, and maintenance are some of the areas of library services that this study investigates. While robotic systems offer interactive and customized user support, enhancing the overall user experience, AI-driven systems increase the efficiency of cataloguing procedures by automating metadata production and classification. Furthermore, advanced information retrieval is made easier by AI algorithms, giving users faster and more accurate access to pertinent information. In addition, the study looks at how robotics can help with standard maintenance duties like book retrieval and shelf organizing, freeing up human labour for more intricate and valuable work. The results imply that the application of AI and robotic technology in libraries increases service quality and operational efficiency while also improving accessibility and user-friendliness. Possible obstacles to the broad use of these technologies are also explored, along with future research goals.