Changing the Momentum from Men to Machine: An empirical Study of Role of AI (Artificial Intelligence) in Human Resource Operations

Abstract

The rise of Artificial Intelligence (AI) has revolutionized Human Resource (HR) management, transitioning from traditional human-driven methods to technology-based systems. This empirical study investigates AI's impact on enhancing HR operations by automating routine tasks, streamlining decision-making, and boosting efficiency in areas such as recruitment, employee engagement, performance management, and learning and development. Through data gathered from HR professionals across various industries, the study examines the level of AI integration into HR functions, the perceived advantages, and the challenges encountered during its adoption. Shifting from Men to Machine highlights the deep transformation in industries as AI increasingly takes over roles once performed by humans. As the momentum shifts from men to machine, the emphasis turns to leveraging AI’s potential to optimize performance while maintaining a crucial balance between automation and human oversight. A sample of 251 was collected from HR professionals. The factors that identify the Role of AI (Artificial Intelligence) in Human Resource Operations are Recruitment and Talent Acquisition, Employee Engagement and Retention, Learning and Development (L&D), and Workforce Planning.