Causal factors of operator’s safetyPerception affecting safety oriented behavior In the commercial air transport services

Abstract

This article aimed 1) to study the causal factors affecting operator’s safety perception and the safety oriented behavior for commercial air transport services, 2) to study the influence of causal factors of operator’s safety perception affecting the safety oriented behavior for commercial air transport services, and 3) to develop a model the causal factors of operator’s safety perception affecting the safety oriented behavior for commercial air transport services. A researcher collected data from interviews and online questionnaires with commercial air transport services, from May 2024 to July 2024 by collecting a sample of 420 people. The results of the analysis concluded that guidance of safety affected operator’s safety perception, guidance of safety affected safety oriented behavior through operator’s safety perception, guidance of safety affect operator’s safety perception, guidance of safety affected safety oriented behavior through operator’s safety perception, organizational safety climate affected on operator’s safety perception, organizational safety climate affected safety oriented behavior through operator’s safety perception, and operator’s safety perception affected safety oriented behavior. An air transport service provider can adopt an approach or research framework to develop the safety competencies of its employees, ensuring that they are aware of and follow operational practices that promote safety for both the organization and its service users in the correct manner.