Quality Assurance Management Model within Educational Institutions according to the Kaizen Model based on Buddhist Principles in Burapha Phatthanasart School

Abstract

The purposes of this research were 1) to study the state of Kaizen internal quality assurance management in educational institutions, 2) to develop quality assurance management model within educational institutions according to the Kaizen model based on Buddhist principles that affects the quality of quality assurance in educational institutions, 3) to experiment quality assurance management model within educational institutions according to the Kaizen model based on Buddhist principles, and 4) to evaluate quality assurance management model within educational institutions according to the Kaizen model based on Buddhist principles in Burapha Phatthanasart School. Mixed methods research was designed and used 254 samples of administrators, teachers, educational personnel, school board members, parents, and students. Data were collected through questionnaires, interviews with 10 key informants and focus group discussion with 9 experts. Quantitative data were analyzed by using descriptive statistics whereas qualitative data was analyzed by using content analysis. The results of the research found that: 1. The overall quality assurance management of educational institutions is at a high level, with an average score of 3.83, because those involved are very satisfied with the quality assurance. In terms of internal quality assurance at the school level, the highest score was 4.67, indicating high management efficiency. In terms of the Kaizen management strategy, the average score was 4.22, and in terms of student quality management, the average score was 4.17. Both aspects were also highly accepted. In terms of the education quality management plan, the average score was 3.83, indicating high-quality operations, although it was at a lower level than other aspects. 2. Results of the development of quality assurance management model within educational institutions according to the Kaizen model based on Buddhist principles that affects the quality of quality assurance in educational institutions indicated that 1) Quality management using Kaizen integrated with Buddhist principles to promote teacher and student participation, 2) Education quality management plan emphasizing Chanda (love of work) and Viriya (diligence) in developing learning activities, 3) Student quality, Citta (concentration), building morality and participation from parents, and 4) Vimaṅsā; uses wisdom, uses data and analysis to develop solutions to problems; Management strategy, analyzing data to improve the quality of education. 3. Results of the experiment of quality assurance management model within educational institutions according to the Kaizen model based on Buddhist principles found that all aspects were highly satisfied. The average value is 4.15 because administrators, teachers and personnel are attentive to the development of sustainable educational quality. 4. The results of the evaluation of the educational quality management model found that 1) Educational quality management plan, input factors, government educational policy and quality development plan, process found that analysis, planning, monitoring, evaluation and results have a concrete educational quality management plan, 2) Student quality management found that input factors, student expectations, process found that teaching and learning were developed, results found that academic achievement was higher, and 3) Kaizen management strategy found that input factors, quality assessment data, student and teacher opinions, process found that problem analysis, work process development, using the principle of "stop-reduce-change", results found that the work process was more efficient.