The State of Kaizen Internal Quality Assurance Management in Educational Institutions

Abstract

The purpose of this research was to study the state of Kaizen internal quality assurance management in educational institutions. Quantitative research was deigned used 254 samples of administrators, teachers, educational personnel, school board members, parents, and students. Data were collected through questionnaires and analyzed by using descriptive statistics. Results of the research found that the overall quality assurance management of educational institutions is at a high level, with an average score of 3.83, because those involved are very satisfied with the quality assurance. In terms of internal quality assurance at the school level, the highest score was 4.67, indicating high management efficiency. In terms of the Kaizen management strategy, the average score was 4.22, and in terms of student quality management, the average score was 4.17, both aspects were also highly accepted. In terms of the education quality management plan, the average score was 3.83, indicating high-quality operations, although it was at a lower level than other aspects.