Digital Transformation In Hrm: Exploring The Future Of Human Resource Management In Public Enterprises

Abstract

The digital era has significantly transformed the landscape of human resource management (HRM), especially within public enterprises. This review explores the evolving role of HRM in adapting to technological advancements, automation, and data-driven decision-making processes. As public enterprises face unique challenges—such as regulatory constraints, budget limitations, and increased scrutiny on transparency—HR departments are leveraging digital tools to enhance workforce management, recruitment, training, and performance evaluation. The integration of artificial intelligence, machine learning, and analytics into HR functions offers public organizations opportunities to improve efficiency, employee engagement, and service delivery. This study used document analysis technique and analysed previous research papers from Web of Science, Scopus, Taylor and Francis and Google scholar on human resource digitisation in public enterprises. This guided the study to consciously select only papers on Human Resource Management (HRM) and digitisation.  The study revealed that artificial intelligence training; managerial autonomy and external coordination are crucial aspects for state-owned enterprises in the digital era.